Robert was patient and amazing. Very professional and not pushy. We enjoyed working with him..
Masami T
Robert Macintyre (sales agent) made all the difference in us leasing our car, made it easy, friendly and to the point on reaching the best deal.
Oscar F.Â
I like Mike, good guy, does a good job.
Todd W.
Mike Shapiro does an excellent job. Give him a raise.
Patrick A.
Mike was very responsive to all my questions, and texting proved to be the most effective way to communicate. Virtually no phone tag.
Leslie J.
Michael Shapiro and John Bigelow have always been tremendous to work with. They are very professional and always do whatever it takes. They should be commended for their knowledge and integrity.
Robert P.
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Mike is knowledgeable, answers questions in a timely manner, tries to solve any issues promptly. Thank you!
Ion V.
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Michael Shaprio was attentive from the minute I pulled up to the service bay. He explained everything that I could expect, including how much time it would take to complete the task. I waited for the car. The work was done earlier than expected. My car had been washed and was ready for me to get in and continue with my day.
Mary Anne D.
This is the sixth Volvo in a row I've purchased from San Diego Volvo. The sales staff is awesome, and the service department is the same. Mike Schapiro has been tremendous help for me for all my volvos throughout the years. Plus, all of my volvos have been troublesome free. I've had 3 XC 90s, And now on my third XC 60. Beautiful child car.
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My service advisor Mike Shapiro was excellent. He kept me appraised of the repair process and had the vehicle ready for pick up when promised and at the price originally quoted. The mechanic, Sean C. did an excellent job. The entire vehicle just felt "tighter" all the way around. It absolutely felt different (in a good way) then before I had it serviced. The vehicle was returned to me clean both inside and out. Thanks for a great job!
Robert L.
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Mike Shapiro is one MAIN REASON I continue to use Volvo Service for both my 2006 & 2014 Volvos. He is professional, reliable, honest, friendly, and communicates the value & importance of 'Excellent Customer Service', along with quality maintenance & repairs. I was pleased to hear he had returned to Volvo San Diego after personal reasons took him to another position - Volvo San Diego is fortunate to have him back! I will continue to service both of my vehicles at your facility, and plan to be a 'permanent Volvo Enthusiast' . A "10-STAR Rating" for Mike Shapiro!
Sincerely, Constance N.
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Mr Shapiro went above and beyond to make me feel comfortable as I had to conduct a zoom call with limited noise. He made it happen!!!
Jeff L.
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Mike Shapiro is a terrific service advisor. He keeps me informed as to needed repairs and status of those repairs.
Diane P.
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Mike is friendly and helpful. You can tell that he is looking out for our best interest.
Christopher G.
As a Volvo driver for 15 years, I've experienced a number of service advisors over the years since I moved to San Diego. Mike Shapiro has always been the ultimate reflection of outstanding customer service and knowledge. It's good to have him back at Volvo.
Corey S.
Mike Shapiro is awesome!! Efficient and effective efforts made my visit an enjoyable one.
Kari P.
Edward and Mike were very helpful and attentive.
Raymund G.
I was extremely pleased with the great service by my service Adviser MIke Shapiro. He earned my GoldÂ
 Thank you!
Lili F.
Chris and Pedro are both great in the service department. Everything was timely and I received better service than I requested.
John R.
My service provider Chris went above and beyond to make me happy even though I gave him a hard time initially. I left feeling like a highly valued customer and even Ben my salesperson checked in on me! Loyal Customer evermore!!
Debra J.
I brought my 18 year old in for service. He is the primary driver of the car serviced. Chris treated my son with respect. So often people turn toward the parent. Chris was clear in his communication treating my son and I as equals. I get Chris' abilities ate a value add.
Teddy L.
Chris was fantastic! He is stellar and I am always happy to have him handle both of our Volvos.
Mark B.
Chris got me in very quickly since he had two cancellations. I really appreciated his effort.
Denise Z.
I arrived for my appointment early and, Chris immediately checked in my vehicle. I indicated I was waiting, and Chris expedited the service. Very satisfied with my experience.
Thomas H.
Chris Sinclair was responsive and provided me timely updates. My car was towed there with a flat tire but once there I was worry free that it would be taken care of well by the Volvo team.
Vanessa Z.
Chris was well versed in my vehicles tepair needs and the warranties involved. He also researched possible recall notices.
Alan H.
Chris, my service contact, is the best. I do believe that Volvo appreciates their female customers.
Peggy H.
Chris at the Volvo dealership in San Diego made everything run smooth, got the service done on my car quickly, I was very happy with the customer service.
Rachel H.Â
Chris and Pedro are both great in the service department. Everything was timely and I received better service than I requested.
John R.